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Graduate Housing Officer [OVH] - 12 month fixed term
- Reference: The Sovini Group
- Application closing date: 30 Jul 2018 12:00
The Sovini Group are seeking a Neighbourhood Services Graduate.
Are you enthusiastic?
Are you committed?
Do you have a desire to learn and develop?
The graduate role will support the Neighbourhood Management Team to deliver an efficient and effective service ensuring income maximisation and service excellence for customers. The graduate position will work on a project to identify areas of service improvement, implementing new approaches to improve income maximisation focusing on former tenant arrears and recharges.
We are looking for a creative and innovative individual who can implement ideas to improve processes around income collection. The applicant will be a graduate with a degree in a related subject area. We are looking for someone who possesses excellent customer service skills with the ability to resolve enquiries and negotiate payment plans with customers. Experience in debt recovery or sales would be an advantage.
The Sovini Group incorporates not for profit, commercial and charitable enterprises who work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations.
In 2018 The Sovini Group has been recognised as the UK's Best Workplace (Large Category).
We offer a fantastic reward package which includes:
* Group personal pension scheme
* Staff Incentive Bonus Scheme
* Enhanced annual holiday entitlement
* On-site gymnasium and amenities
* Staff well-being and 'feel good' programme
- Employment Type: Full time
- Pay: £18,360 Annually