Graduate Housing Officer [OVH] - 12 month fixed term

  • Reference: The Sovini Group
  • Application closing date: 30 Jul 2018 12:00

Job Description

The Sovini Group are seeking a Neighbourhood Services Graduate.

Are you enthusiastic?
Are you committed?
Do you have a desire to learn and develop?

The graduate role will support the Neighbourhood Management Team to deliver an efficient and effective service ensuring income maximisation and service excellence for customers. The graduate position will work on a project to identify areas of service improvement, implementing new approaches to improve income maximisation focusing on former tenant arrears and recharges.

We are looking for a creative and innovative individual who can implement ideas to improve processes around income collection. The applicant will be a graduate with a degree in a related subject area. We are looking for someone who possesses excellent customer service skills with the ability to resolve enquiries and negotiate payment plans with customers. Experience in debt recovery or sales would be an advantage.

The Sovini Group incorporates not for profit, commercial and charitable enterprises who work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations.

In 2018 The Sovini Group has been recognised as the UK's Best Workplace (Large Category).

We offer a fantastic reward package which includes:

* Group personal pension scheme
* Staff Incentive Bonus Scheme
* Enhanced annual holiday entitlement
* On-site gymnasium and amenities
* Bistro
* Staff well-being and 'feel good' programme


Employment Details

  • Employment Type: Full time
  • Pay: £18,360 Annually

How to Apply

If you are interested in applying for the position please visit the Sovini Group Careers page to view job description and person specification and click the 'Apply Online' button to be directed to our online application form. Please note we do not accept applications by CV or approaches from recruitment agencies.

As part of our recruitment process we are asking candidates to submit a short 1 minute video to support your application. In this video you should state why you should be considered for the position and what makes you stand out from other candidates. Please attach this to your online application form or alternatively please e-mail this to providing your name and the title of the post.

We are an equal opportunities employer and welcome applications from all members of the community.

Recruitment Date: Week Commencing 20th August 2018