Digital Transformation Manager

  • Reference: Stevenage Borough Council
  • Application closing date: 29 Jan 2018 17:00

Job Description

“The heart of a town lies in its people” and at Stevenage Borough Council our people are at the heart of what we do.

This is an exciting opportunity to lead a large-scale digital transformation programme for Stevenage Borough Council, to ensure successful delivery of the Council’s ambitious corporate plan; particularly impacting on the Council’s customer services offer to the people of Stevenage. 

This new role will deliver the vision, and oversee the implementation of improvements to optimise and modernise customer services, maximising digital access for all of our customers, making it simpler, faster and easier for them to access the Council’s full range of services, setting a clear concept of what a ‘best in class’ customer service journey and experience looks like, and delivering effective and efficient services.

The role will additionally provide the ‘expert voice’ for a more digitally enabled culture across the Council and successfully champion and support Assistant Directors and Service Managers to achieve business transformation, efficiencies and improvements.

Candidate Requirements

We’re looking for an experienced digital transformation leader, who will challenge the status quo; eroding fixed silo-based processes and systems, and who can inspire others to deliver the Council’s ambitions and engage and enthuse stakeholders from a range of backgrounds and service areas.

Employment Details

  • Employment Type: Full time
  • Hours: 37 per week
  • Pay: £50,125 Annually

Additional Information

Assessments will be held on the week commencing 19 February 2018.

Please note this role is offered on a 3 year fixed term contract.

Please note that Stevenage Borough Council cannot accept CV’s, all applications must be made on the Council’s standard application form which can be found at the link below.

How to Apply

For an informal discussion about this role please contact Clare Watson, Assistant Director on 01438 242496.

You can apply for this vacancy via our website.

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by the Hertfordshire Safeguarding Children Board Safe Staffing Handbook 2010.

Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click here.