Administration Assistant

  • Reference: Stevenage Borough Council
  • Application closing date: 25 May 2018 17:00

Job Description

Job Title: Administration Assistant
Post Number: 000014
Salary: Grade 2 (17,972 - £18,870) pro rata for hours worked
Working Hours: 37 hours per week
Location: Cavendish Road
Contract: Permanent

"The Heart of a Town Lies in its People” and at Stevenage Borough Council our people are at the heart of what we do.

We are looking for an Administration Assistant who can provide a high level of customer service within our busy environmental services team providing support to other colleagues within the service i.e. Refuse, Recycling, Street scene and Enforcement Officers.

The successful candidate will have the ability to deal with enquiries and complaints either by telephone, face to face, or in writing, with both our internal and external customers ensuring that their requirements are registered and processed in a timely manner.

The post holder will be a competent user of Microsoft packages including word and excel, have good literacy and numeracy skills and have an ability to manage daily workload effectively. You will be able to contribute to the development and introduction of new technology and oversee maintenance of the team’s existing equipment and databases. You will also have the ability to gather and collate information for key management reports and provide assistance to other administrative team members as directed by the Office Manager.


Employment Details

  • Employment Type: Full time
  • Hours: 37
  • Pay: £17,972 Annually

How to Apply

Application Details

For an informal discussion about this role please contact Beverley Taylor on 01438 218801.

Applications must be returned by 5pm on Friday 25 May 2018.

Please note that Stevenage Borough Council cannot accept CV’s, all applications must be made on the Council’s standard application form which can be found at the above link.

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by the Hertfordshire Safeguarding Children Board Safe Staffing Handbook 2010.

Stevenage Borough Council is committed to Equal Opportunities for All.


Stevenage Borough Council
Daneshill House
0143 8242539