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Club class

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Welcome to the jungle! Can you achieve this survival act? Anti-social behaviour v GDPR v Operational housing management

  • Type HQN Training
  • Venue Manchester
  • Start 04 Jul 2018 10:00
  • End 04 Jul 2018 16:00


Welcome to the jungle

This workshop based day will look at the key issues housing organisations will face when looking to balance the requirements of GDPR, with the management of Anti-social behaviour cases and the over arching operational issues facing housing management teams. 

We are delighted to bring together the following speakers: 

  • Steve Palmer, HQN’s Training and Development Manager and national lead on all matters GDPR 
  • Melanie Cant who became a barrister in the year 2000 and has trained and worked within the housing sector since then. Mel is our lead trainer on ASB, possession proceedings, homelessness, housing law and runs our ASB master class training days 
  • Tara Logan from Irwell Valley HA. Tara is a specialist in ASB, mobile working, driving performance and modernising housing management services. 

This bespoke day will be delivered through a combination of punchy presentations from all three speakers during the morning and interactive workshops in the afternoon on each topic area, with delegates being able to attend each session in turn, so as not to miss out on any of the topics on the day. 

An interactive and fast paced day, with specialists available to you, makes this a not to be missed opportunity for attendees to take back practical advice and experiences to implement in the work place to support colleagues when looking to make correct and timely decisions and avoid potentially costly financial and reputational mistakes. 

This course will also be running in London.

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Further information

Price per delegate
1 delegate: £250.00 *
2 delegates: £225.00 *
3+: £200.00 *

*Prices include refreshments and lunch, and are subject to VAT at the applicable rate.

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Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.

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