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Club class

Buy four tickets for training in your location for just £750 plus VAT (£187.50 plus VAT per place).

The places can be used on different training courses or by different people on the same course – you choose!

To find out more email training@hqnetwork.co.uk.

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Introduction to social housing

  • Type HQN Training
  • Venue Birmingham
  • Start 28 Nov 2017 10:00
  • End 28 Nov 2017 16:00

Details

Introduction to social housing

This course aims to give frontline housing staff a working knowledge of the context in which they operate and how we have arrived there. It will give delegates insight into the development of social housing as a sector and profession, and highlight current key operational concerns and external influences on service delivery.

Key elements of the training include:

  • Locating social housing: understanding tenure in the UK
  • Who provides social housing? Who is it for?
  • Changing demographics and new challenges for the sector
  • What is social housing and how did it develop? The Victorian philanthropists and early state intervention
  • From the welfare state to a business focus: the reconfiguration of tenants as customers
  • Housing management under the spotlight: delivering core services in context – key functions, key concerns
  • Understanding service delivery: generic versus specialist working arrangements
  • Social housing: professional concerns
  • Who funds social housing and how are we accountable?

Who should attend?

All staff, board members and resident representatives new to the housing sector or wishing to update their knowledge in the rapidly changing housing world.

Our trainer

Michael Guest has extensive housing experience and expertise gained working within housing organisations, in consultancy, training, teaching and a variety of professional roles with the Chartered Institute of Housing. He is well known for his approachable and participative style of training, ensuring that it is effective for delegates whatever their role, and that learning is retained and can be applied to those roles.

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Note: Questions marked by * are mandatory


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Further information

Price per delegate:
1 delegate: £250.00
2 delegates: £225.00
3+: £200.00

*Prices include refreshments and lunch, and are subject to VAT at the applicable rate.

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