Top three UK business to share secrets of success at HQN's Mind the Gap conference

One of the UK's top 'people-focused' businesses will share the secrets of its success at HQN's Mind the Gap conference in January.

HomeServe, the home assistance provider, which has 2,900 employees and offices in Walsall, London, Preston, Nottingham and Banbury, came third in Glassdoor's 'Best Places to Work' list based solely on the feedback of its employees.

The company's ranking put them above Google, John Lewis, Apple, Unilever and Rolls Royce in the Glassdoor list and Chief Marketing Officer Greg Reed will talk about HomeServe's approach to attracting and retaining the right mix of people.

He explains: "Over the last three years, we have been on an incredible journey and have worked tirelessly to create an exceptional culture, one which is based on a really simple philosophy: you take care of your people, they will take care of your customers and the rest will take care of itself."

Greg will be joined by a host of other top speakers at the Mind the Gap conference in London on Wednesday 31 January 2018, including Sitara Kurian, lead author of KPMG's influential 'Meet the Millennials' report and David McLeman, Chief Executive of  Google's public sector partner Ancoris, who will predict what the UK workplace needs to look like in ten to fifteen years' time.

The housing sector's approach to building bridges between Baby Boomers, Generation X and Millennials will be addressed by Barbara Spicer OBE, Chief Executive of Plus Dane Group and Commissioner at the UK Commission for Employment and Skills.

You will also get to hear from Sanctuary Group directors Nicole Seymour and Donna Williams, who have first hand experience of how the organisation nurtures young talent through its pioneering graduate programme, while Molly Bishop, the National Housing Federation/24housing Young Leader of the Year from Stockport Homes, will provide her own insight into what the housing sector offers the millennial workforce.

At HQN's 'Mind the Gap' conference in January, we'll be exploring what the changing demographic in the workplace means for a social housing sector that is already undergoing unprecedented change as it seeks to adapt to a more commercial and digital environment.

Part of this challenge is attracting and retaining new talent by ensuring housing organisations are attractive places to work for the next generation. But equally important is getting the correct mix of knowledge and experience within different teams.

Key sessions include:

  • Bridging the divide – how to harness different generations to get the right mix of skills, knowledge and experience
  • Meet the Millennials – what makes them tick and how can they benefit your business?
  • From graduate to director – routes to success for future housing leaders
  • Future workplace – what your organisation needs to look like in ten years' time
  • Home affront – housing inequalities across the generations and what it means for the future
  • 360 feedback – what the different generations think of each other.

For more information about Mind the Gap and to book your place(s), please click here.