Housing law - a basic survival guide

This event has been developed to provide officers within the social housing sector with an introduction to the law that affects their day-today work. 

Housing law - a basic survival guide

Areas covered will include: 

  • All forms of tenure operated by social housing providers including the affordable and flexible tenure introduced via the Localism Act 
  • Homelessness, considering the requirements of Part VII of the Housing Act 1996 as amended by the Homeless Reduction Act 2017 and the new, currently draft, Homelessness Code of Guidance with regard to identifying homelessness, its prevention and relief as well as statutory duties including duty to refer 
  • Allocations and lettings, the requirements under Part VI of the Housing Act 1996 as well as the amendments following the introduction of the Code of Guidance in respect of the allocation of accommodation 
  • Rent possessions through the County Court. 

Who should attend? 

This course is designed to assist officers who work within: 

  • Housing advice, including housing advice officers and housing options officers 
  • Homelessness, including caseworkers and prevention officers 
  • Allocations and lettings, including allocations/lettings officers and housing register assessment staff 
  • Rent recovery staff dealing with both current and former arrears. 

It will also benefit all frontline staff, such as customer services officers, by providing an overview of the type of legislation and case law related to these areas. 

Housing law - a basic survival guide

Mel Cant

Legal Mel Cant

Mel Cant became a Barrister in July 2000 and both prior to and since that time has worked within the housing sector to improve services to the public and providers by providing leadership, practical advice, training, support and guidance in the public, private and voluntary sectors. Mel’s “can do” attitude along with her passion for ensuring equality and fairness for all through outstanding customer service and providing practical solutions has made her a “go to” person within social housing.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing training@hqnetwork.co.uk