Helping your tenants with positive debt management

We all accumulate debt at some point in our life: there is really no way around it. Debt management requires a lot of sacrifice and hard work, but as long as the plan is properly designed, there should be no reason to regress.

Helping your tenants with positive debt management

Help your tenants make a realistic plan in a way that they can easily measure, so they can see their progress towards finally getting rid of debt.

You will learn:

  • Different types of debt
  • How to conquer debt fears
  • How to create a realistic plan
  • How to prioritise and reduce expenditure
  • Personal budgets
  • Practical tips for working with your tenants
  • When to seek help from a debt professional.

This course has been developed specifically for housing staff to introduce financial capability issues and the generic advice principles and skills that will help deliver support to tenants on issues relating to the key areas of financial capability.

The aim of is to give your staff the skills to assist tenants to become financially capable, to prioritise rent payments and to anticipate and respond effectively to changes in their financial circumstances.

Who will benefit from attending?

Housing officers, support workers, Housing Benefit staff, homelessness staff, rent arrears staff, scheme managers, social workers and health workers who need to give confident advice and support to their clients through the money management process.

Helping your tenants with positive debt management

Alison Markantonis

Income management Alison Markantonis

Alison Markantonis is an experienced welfare benefits, financial capability and employment skills practitioner, who has worked successfully in the affordable housing and benefits sector for the last 27 years. She has worked with many housing and support organisations and brings her extensive experience to specialise in demystifying the benefits system, money management and employability skills training for both frontline staff and tenants. Her approach is participative and interactive, using case studies and her own experience to take the complex, and make it not only simple, but also applicable.

training track record

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package, please contact us by emailing training@hqnetwork.co.uk