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Off to a flyer... a fresh look at pre-tenancy work

We all know that effective engagement with prospective tenants represents the ideal opportunity to establish a platform for a successful tenancy. And yet, too many accounts fall into arrears in the early stages of the tenancy.

  • Are you trading off void turnaround times against rent arrears amongst new tenancies?
  • Are you loading too much information into the sign-up?
  • Are you missing key information that will help you to help your tenants to make the most of their new home?
  • Are you and your prospective tenants ready for the new challenges of welfare reform?

Hugely popular in 2016, our 2017 Off to a Flyer seminar will help you to take a fresh look at your pre-tenancy work and put positive measures in place to boost rent collection, minimise arrears and help your tenants.

Chaired by RIEN Lead Associate, Tony Newman, the seminar will look at:

  • Identifying potential tenants' risk and support needs
  • Helping tenants to be ready to move in
  • Minimising early tenancy rent loss and arrears
  • Gathering and using customer and household profiling data to enable targeted action
  • Establishing a payment culture amongst new tenants.

Orbit Group will present their award-winning and highly innovative “Orbit Move” digital sign-up process. If you’re interested in cutting edge “channel shifting,” then this is for you.

Curo will discuss their success planning approach to new tenancies in a full service UC area. This approach is helping Curo to identify and manage support needs and risks, ensuring a solid start and a more sustainable tenancy.

Further case studies from other housing providers to be announced shortly.

This seminar will equip you with a host of ideas and practical tips, with the expansion of Universal Credit and a host of other welfare reforms around the corner; can you afford to miss out?

The seminar is ideal for anyone involved in rent collection, arrears management, housing support, lettings and allocations and generic housing management.

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