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Lessons from the winter health crisis – how housing can help the NHS

  • Type HQN Event
  • Venue London
  • Start 08 May 2018 10:00
  • End 08 May 2018 16:00


Lessons from the winter health crisis

Another year, another winter health crisis… How can we help?

Figures from NHS Improvement, one of the regulators in England, show that this winter is proving to be the most difficult for more than a decade. Since the start of December 2017, hospitals have seen only 82.3% of patients who attended A&E within the four-hour target. That is the worst performance since the target was introduced in 2004.

The housing sector has been talking about how it can help the NHS for years and now is the time for action. We think we have solutions, so why isn't anybody listening? Why aren’t they acted on?

It's across all areas – bed blocking, hospital transfers, social care and independent living, mental health, drug and alcohol support, relieving pressure on A&E.

This practical workshop reflects on the learning – from this year's crisis and previous years, from different models operating in this country and abroad. Representatives from health and care will talk about the practical difficulties that they face.

The day will also provide the housing sector with the opportunity to come up with an offer that gets to the heart of the problem and helps plug some key gaps – resources, skills, expertise.

Key sessions:

  • An overview of the 2017-18 winter health crisis and why this doesn't happen in Scandinavia
  • Health professionals on the practical problems they encounter working in the NHS
  • The role of housing providers in delivering 'New Models of Care'
  • Looking ahead to the social care Green Paper
  • Housing and health partnerships - why we need to start talking the same language.


  • Q&A – what does the housing sector bring to the table?
  • Respite care (to include live in accommodation and outreach services)
  • Mental health
  • Older people
  • Helping in an emergency/crisis
  • How can housing really help? The practicalities and steps needed to make it happen.


  • Vic Rayner, Executive Director, National Care Forum
  • Dr Tim Brown, Senior Research Associate in Housing and Local Government, De Montfort University and HQN associate
  • Patricia Dearnaley, HQN associate
  • Vanessa Walker, Non-Executive Director, Hull and East Yorkshire Hospitals NHS Trust; housing association board member and councillor on East Riding Council

More to be announced


Vic Rayner is Executive Director of the National Care Forum and has many years’ experience of working in the voluntary and community sector, with a particular focus on housing, care and support sectors. She spent the last seven years as the CEO of Sitra – a leading national membership body championing excellence in housing, health, care and support. As CEO, Vic sat on a wide range of governmental and sector wide bodies including DWP, DCLG, CQC and ADASS steering groups.

Vic is the independent Chair of the Brighton and Hove Fairness Commission, tackling inequalities and promoting social justice within the locality. She is also a Director of the London Housing Foundation, funding innovation and best practice in homelessness provision, and trustee of Hestia. Vic has an MBA (Distinction), MA and BA (Hons) in Politics, Philosophy and Economics.

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Further information

Delegate fees:
Full price: £289.00 *
Members of any HQN network: £209.00 *
Early Bird: £259.00 *

* Please note that all prices are subject to standard VAT. Please call 0845 4747 004 for more information. Early bird ends Friday 6 April 2018.

Cancellations and substitutions:

A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.


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