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HQN Business Transformation Group workshops – thinking differently – SOLD OUT

  • Type HQN Event
  • Venue New Charter Group
  • Address Cavendish 249, Cavendish Street, OL6 7AT
  • Start 13 Sep 2017 10:30
  • End 13 Sep 2017 14:00


Business transformation group

‘Changing the way we do business’ is the mantra for many housing organisations as they seek to adapt to a new landscape where housing delivery, being more efficient and the sweating of assets are the top priorities.

Housing providers all over the country are embarking on business transformation journeys of all different shapes and sizes. Some are focusing on very specific areas while others are recalibrating their entire organisation - or merging with others. And while millions of pounds is being spent on new technology, it is buy-in from colleagues and residents that is most fundamental to a successful change programme.

In the coming months, the Housing Quality Network is joining forces with a number of housing associations and technology companies for a series of workshops dedicated to business transformation, channel shift and culture

Each workshop is designed to be fully interactive with participants invited to discuss, debate and share best practice on the theme chosen by the host organisation.

Business Transformation Group workshop programme:

  • New Charter – Ashton-under-Lyne, Greater Manchester – 13 September – Process redesign: capturing, costing and modelling changes and customer channel shift
  • Hightown Housing Association – 12 October – Present imperfect: implementing system change in the real world.

Places for each event are strictly limited to 20 and will be made available on a first come, first served basis.

More details about each workshop, including timings, will be made available in due course. Further workshops are to be added.

Take the survey

Running alongside our programme of workshops, HQN is undertaking a major research project into the business transformation agenda within the housing sector. Please take a few minutes to complete our survey and let us know what your organisation is doing and why:

If you would like to join the Business Transformation Group, please contact - your organisation must be a member of the Housing Quality Network.

Delegate fees:

Full price: £60.00 *

*Members of the Housing Quality Network (including BTG) and HQN Cymru can attend for free. Please note that all prices are subject to standard VAT. Please call 0845 4747 004 for more information.


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