Back to the list

HQN Business Transformation Group workshops – Present imperfect: implementing system change in the real world – FREE to HQN members

  • Type HQN Event
  • Venue Hemel Hempstead
  • Start 12 Oct 2017 10:30
  • End 12 Oct 2017 14:00


Business transformation group

‘Changing the way we do business’ is the mantra for many housing organisations as they seek to adapt to a new landscape where housing delivery, being more efficient and the sweating of assets are the top priorities.

Housing providers all over the country are embarking on business transformation journeys of all different shapes and sizes. Some are focusing on very specific areas while others are recalibrating their entire organisation – or merging with others. And while millions of pounds is being spent on new technology, it is buy-in from colleagues and residents that is most fundamental to a successful change programme.

In the coming months, the Housing Quality Network is joining forces with a number of housing associations and technology companies for a series of workshops dedicated to business transformation, channel shift and culture change.

Each workshop is designed to be fully interactive with participants invited to discuss, debate and share best practice on the theme chosen by the host organisation.

Business Transformation Group workshop programme Autumn 2017/ Winter 2018:

  • Hightown Housing Association – Thursday 12 October 2017 – Present imperfect: implementing system change in the real world
  • Orbit Group – Tuesday 7 November 2017  – Using data for better customer insight and engagement
  • United Welsh – Tuesday 14 November 2017 – #FutureWorkplace
  • A2Dominion  – Tuesday 16 January 2018  – Transformation in housing and estate services

More details about each workshop, including timings, will be made available in due course. Further workshops are to be added.

Places for each event are strictly limited to 20. Priority booking for these free events are being given to delegates of our Taking Flight business transformation conference. You can book your place here.

If you would like to join the Business Transformation Group, please contact  – your organisation must be a member of the Housing Quality Network.

Book now

Note: Questions marked by * are mandatory

Please provide details of all delegates attending
Delegate Name Position Email Address Fee Payable £

Meet at…

Further information

Delegate fees:
Full price: £60.00 *

*Members of the Housing Quality Network (including BTG) and HQN Cymru can attend for free. Please note that all prices are subject to standard VAT. Please call 0845 4747 004 for more information.


Our conferences, seminars and workshop events consistently receive top satisfaction ratings from delegates. Click here to take a look at some of the recent feedback.

Terms and conditions link

To read our terms and conditions please click here.