The HQN Business Innovation Group

As part of your organisation’s membership to the Housing Quality Network, you and your colleagues can share knowledge and experience from others working inside and outside the housing sector as part of our Business Innovation Group.

Set up originally to cover all forms of business transformation within the housing sector, the group has evolved to embrace innovation and change of all kinds covering everything from new technology and the use of data to culture, customer experience and co-creation.

Business Innovation Group info

Business Innovation Group info

In the coming months, HQN is joining forces with a wide range of technology companies and housing providers for a series of virtual workshops dedicated to showcasing new tech and digital solutions.

Our 2020 Spring/Summer tech lab series is perfect for these lockdown times. Each workshop is designed to be fully interactive with expert speakers leading the discussion around a range of key topics. Members are encouraged to bring along their own ideas and experiences.

 

Confirmed programme

Delivering digital services as the ‘new normal’
Wednesday 27 May, 10am - 12.30pm

Confirmed speakers:

  • Duncan Farley, Digital Engagement Lead EMEA, Google
  • Nick Atkin, Chief Executive, Yorkshire Housing
  • Jo Hamilton, Head of Digital, Home Group
  • Paul Taylor, Innovation Coach, Bromford

£150 for members of any HQN network
£175 for non-members

Click here for full details and to book your place

 

HACT Innovation LaunchPad – New tech to navigate the new world
Friday 29 May 2020, 2pm - 3pm

This best practice group is free to Housing Quality Network members (as part of the Business Innovation Group)
£50 for members of any other HQN network
£75 for non-members

Click here for full details and to book your place

 

Self-service, AI and chatbots in social housing
(In association with Fuzzlab)
Tuesday 2 June, 10.30am - 12pm

This best practice group is free to Housing Quality Network members (as part of the Business Innovation Group)
£60 for non-members and members of any other network.

Click here for full details and to book your place

 

The future is now – smart homes, IoT and predictive technology
(In association with Switchee)
Thursday 11 June, 10.30am - 12.30pm

Confirmed speakers:

  • Vinnett Taylor, former Head of IoT at O2, technology expert and consultant
  • Rob Wray, Chief Innovation Officer, HACT
  • Tim Willcocks, Executive Director of Development at RHP Group and chair of the Better Building Project Board (TBC)
  • Craig Round, Business Analyst, The Regenda Group
  • Alastair Thorpe, Commercial Director, Switchee

£150 for members of any HQN network
£175 for non-members

Click here for full details and to book your place

 

Understanding our residents – using new technology and customer insight to build better relationships
Monday 15 June 2020, 10.30am - 1pm

Confirmed speakers:

  • Steve Cook, lead associate, HQN Residents’ Network – chair
  • Jane Porter, Chief Operating Officer, Optivo
  • Mark Barrett, Managing Director, Watermelon Research
  • Rob Wray, Chief Innovation Office, HACT.

£150 for members of any HQN network
£175 for non-members

Click here for full details and to book your place

 

Contact centre technology – communicating quickly with those that need it most 
(In association with Amazon Web Services)
Tuesday 23 June, 10.00am - 11.30am

This best practice group is free to Housing Quality Network members (as part of the Business Innovation Group)

£60 for non-members and £50 for members of any other network.

Click here for full details and to book your place

 

Business Innovation Group – what we offer:

  • Free to attend best practice workshops and roundtable events with other housing organisations
  • Innovation days with leading technology companies
  • Discounted places at HQN digital events
  • Networking opportunities with fellow housing professionals
  • Briefings and research
  • Dedicated business transformation forum on the HQN website.

For more information about the HQN Business Innovation Group or the 2020 virtual tech lab series, please contact networks@hqnetwork.co.uk

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