About us

The Leasehold Network is the boldest specialist network for leasehold practitioners in the sector and the resource for everyone working with leaseholders in social housing and wanting to improve service delivery, increase leaseholder satisfaction and deliver value for money.

About us

It helps you to compare policy and practice, to measure and evaluate performance and costs, and to identify innovations and apply these to your services.

It actively promotes ideas and facilitates the exchange and sharing of information.

Every member of staff involved with leaseholders and homeowners will benefit, whether it’s your day job, or just a small part of it, including:

  • Leasehold and homeownership specialists
  • Service charge experts
  • Generic housing managers
  • Repairs and maintenance teams
  • Financial and legal staff

Join The Leasehold Network

Join The Leasehold Network

Helps drive up service quality, performance and leaseholder satisfaction. It's the resource for everyone working with leaseholders and homeowners in the social housing sector

Join now

Meet the team

Our dedicated team has a wealth of experience in the sector, and vast knowledge of the issues and practices.

Richard Waft

Richard Waft Richard Waft

Richard is the business manager responsible for the day-to-day running of the Network. He’s the main contact for all enquiries.

Jackie Dickins

Income management Jackie Dickins

Jackie Dickins has been an HQN trainer and consultant for 15 years, she specialises in leasehold management and service charges. Jackie is the lease consultant/trainer for The Leasehold Network.

Cecilia Brodigan

Cecilia Brodigan Cecilia Brodigan

Cecilia Brodigan has over 30 years experience in senior operational roles in private and social housing organisations. As a consultant leasehold specialist and a keen advocate of improving customer focus and service improvement in the leasehold sector, Cecilia helps organisations to make sense of leasehold combining her practical operational skills and knowledge of leasehold legislative framework. She has achieved success working with organisations to drive strategic change and influencing operational teams in achieving improved performance, including Four Housing Group and Connect Housing. Training and Development with Housing and Care 21, and recent commissions with the Joseph Rowntree Foundation. Cecilia is currently working with the Association of Retirement Housing Managers. (ARHM) on their audit project and designing a suite of training modules for site based staff. Cecilia also sits on the Development Committee for Yorkshire Housing.

John Gargan

John Gargan John Gargan

John has over 35 years’ experience in public sector housing, including over 25 years in leasehold management and home ownership. He offers a wide range of services, including alternative dispute resolution (RICS accredited mediator), consultancy & training in leasehold management & Right to Buy, and interim management solutions.

Helen Muir

Helen Muir Helen Muir

Helen Muir has extensive experience of shared ownership having worked in senior roles for two large housing groups where her responsibilities included sales programme delivery and the management of over 5,000 shared ownership/leasehold homes, along with running the largest Help to Buy agency in England.

As a consultant Helen specialises in affordable home ownership and leasehold management and has provided interim management and strategic and operational support to a number of registered providers, local authorities and private sector companies. Helen also supports the Leasehold Network, writing briefings and speaking at several events.

Ann Faulkner

Ann Faulkner Ann Faulkner