Topical weekly briefings on issues facing the sector. Recent briefings have included: Troubled families update, Complying with the HCA’s Consumer Standard, Flexible tenancies two years on and Business Planning, Risk Management and Welfare Reform.
Nelson knew a thing or two about teamwork. What’s your view from the deck today? Partnerships of all descriptions are essential to offer the range of services tenants need.
The HCA says you must keep an iron grip on all risks. How can you do that?
We have designed a new business game. Board members and executives manage a landlord just like you through realistic problems. The tests include loss of income due to welfare reform, increased costs of borrowing, hitches with developments, new business ideas that go off track, and serious detriment. Can you keep the business going? Can you avoid a downgrade?
The Co-op has hit all sorts of problems in recent years. You could say that there are some similarities between the Co-op and our world. Just like the Co-op housing associations and ALMOs need to strike the right balance between being true to your values and staying commercially strong.Read More
We’ve assisted others with their responses to the HCA. We’re here to help you:
• Confidential advice and guidance
• Health checks on the key areas.
Call our hotline 01904 557197 for an immediate response
Members receive regularly updated toolkits to help you assess your services and identify improvements. Latest toolkits include the private rented sector - a toolkit for local authorities, VfM toolkit, embedding equality and diversity toolkit and our complaints toolkit.
Practical training for housing to support performance improvement and achieve fabulous results.
HQN has a track record of helping organisations achieve real and lasting performance improvements. View our in-house legal training products here.
We invite you to join HQN's flourishing Equality and Diversity Exchange, led by three-times British Diversity Award winner Chris Root, a national guru and highly respected figure in this field.
Technical training for housing to support performance improvement and achieve fabulous results.
HQN has a track record of helping organisations achieve real and lasting performance improvements.
Contact us by 31 July to secure £250.00 per day off in-house training bookings!
View our in-house training products here.
Evidence is a joint project from HQN, the University of Sheffield and the Housing Studies Association, supported by the Economic and Social Research Council.
The HQN governance toolkit will help board members assess how effective they are at governing their organisation. It will help you start to ask the right questions about how well your board is doing and think about what you need to do differently.
The interim and project management service for housing and regeneration.
Our brand new rental bad debt and void loss policies protect RPs by safeguarding their income against losses from rising rental arrears and increasing voids.