Housing Quality Network (HQN), Whiteheads Solicitors and The National Training Academy have launched www.onlinehousingtraining.co.uk to provide engaging, relevant and affordable e-learning for the sector.
Using their well-established understanding of social housing, HQN and Whiteheads have worked with e-learning specialist The National Training Academy to create online courses that deliver more. “People are usually drawn to e-learning because it cuts costs and time,” explains Dave Ganz. “But used well it's a smart way to develop more skilled and motivated teams whilst ensuring compliance and managing risk.” Click read more for further details.
The launch of the Conservative manifesto is creating much debate about Right to Buy.
Here are ten questions housing associations must ask if the RTB is extended.
Well done to ALL the housing associations that HQN worked with on VfM.
Read our short, sharp note on value for money by clicking read more or contact Anna Pattison on 01904 557197 for advice.
Make sure you are prepared for an HCA visit with our three point summary.
Anticipating a deep dive assessment from the HCA? Worried about value for money? Need to know what to do to avoid accusations of serious detriment?
Our ‘triple threat’ masterclass now has limited availability for in-house bookings.
The changes to the framework went live on 1 April 2015. Written before they were released, this briefing by HQN Associate Roger Jarman considers the key changes.
A huge ‘well done’ to City West Housing Trust for achieving re-accreditation for its income management service (first awarded in 2011). This is a particularly impressive achievement given the challenges income teams are facing. High levels of customer satisfaction reflect the way the staff at City West approach their work – with real enthusiasm and a genuine personal focus.
Topical weekly briefings on issues facing the sector. Recent briefings have included: Troubled families update, Complying with the HCA’s Consumer Standard, Flexible tenancies two years on and Business Planning, Risk Management and Welfare Reform.
Members receive regularly updated toolkits to help you assess your services and identify improvements. Latest toolkits include the private rented sector - a toolkit for local authorities, VfM toolkit, embedding equality and diversity toolkit, complaints toolkit and our gas servicing toolkit.
The HCA says you must keep an iron grip on all risks. How can you do that?
We have designed a new business game. Board members and executives manage a landlord just like you through realistic problems.
Practical training for housing to support performance improvement and achieve fabulous results.
Are you looking to source top quality in-house training for your organisation? We can help!
HQN in-house training provides the most cost-effective way to train your staff. View our in-house training products here.
The interim and project management service for housing and regeneration.
Technical training for housing to support performance improvement and achieve fabulous results.
Do you need to develop or recruit the right people? Our full range of services includes recruitment, strategic visioning events, team development, executive coaching and change management.
HQN has a track record of helping organisations achieve real and lasting performance improvements. View our in-house legal training products here.
We invite you to join HQN's flourishing Equality and Diversity Exchange, led by three-times British Diversity Award winner Chris Root, a national guru and highly respected figure in this field.
Balance is essential when juggling these vital areas in your organisation.
Do you need to develop the right people, change or adapt your culture, review your structure, refocus your business?
Do we tweet enough about all your good work? We know there's lots of great things happening out there which other members will want to know. Call or email us, tell us and we'll make sure we tweet about it for you.
Evidence is a joint project from HQN, the University of Sheffield and the Housing Studies Association, supported by the Economic and Social Research Council.